At Design With Priyanka, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase digital products, or contact us regarding our services.
Information We Collect
Depending on how you interact with our website, we may collect:
Personal Information
- Name
- Email address
- Phone number
- Billing information, where applicable
Order and Transaction Information
- Products or services purchased
- Order details and transaction references
- Payment confirmation and refund status
Payment card or banking credentials are generally handled by the relevant payment provider. We do not intend to collect or store complete payment credentials unless specifically required and lawfully supported.
Information for Design Services
If you hire us for graphic design or social media marketing, we may receive brand assets, logos, product images, marketing content, business information, and other materials you provide for completing the agreed work.
Unless explicitly stated otherwise, purchasing a digital product does not transfer ownership of its underlying intellectual property.
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Technical Information
We may collect technical information such as browser type, device information, IP address, pages visited, and website usage data through server logs, cookies, or analytics tools, where enabled.
How We Use Your Information
We may use your information to:
- Process orders and payments.
- Deliver digital products and services.
- Communicate about purchases, projects, and customer support.
- Respond to questions, complaints, and refund requests.
- Send important service updates.
- Improve website performance and user experience.
- Prevent fraud and protect website security.
- Maintain business, tax, and accounting records.
- Send promotional communications where permitted by law and, where required, with your consent.
Payment Processing
Payments may be processed by third-party payment gateways or payment service providers.
When you make a payment, the provider’s terms and privacy policy may apply. We may receive transaction confirmations and relevant payment details needed to manage your order.
Cookies and Analytics
Our website may use cookies or similar technologies to maintain website functionality, remember preferences, analyse website traffic, or improve user experience.
You can manage cookies through your browser settings and any cookie controls made available on our website. Some website features may not function properly if certain cookies are disabled.
Sharing of Information
We may share relevant information with service providers when necessary to operate our business, including:
- Payment processors
- Website hosting and technical support providers
- Email and file-delivery services
- Analytics providers, where enabled
- Professional advisers or public authorities where legally required
We share only information reasonably necessary for the relevant purpose, subject to applicable law and appropriate safeguards.
We do not sell personal information as a business practice.
Storage and Security
We take reasonable measures to protect personal information from unauthorised access, alteration, disclosure, or destruction.
However, no website or electronic transmission can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary to fulfil orders, provide services, resolve disputes, maintain required business records, and comply with applicable legal obligations.
Where information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable law.
Your Rights and Choices
Subject to applicable law, you may be able to request access to, correction of, or deletion of your personal information, or withdraw consent where processing is based on consent.
You may also opt out of promotional communications by following the instructions in the message or contacting us.
We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.
Third-Party Websites
Our website may contain links to third-party websites or platforms, including design tools and social media services.
We are not responsible for the privacy practices of websites we do not control. Please review their privacy policies before sharing personal information.
Children's Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where appropriate authorisation is required. If you believe personal information has been collected inappropriately, please contact us so that we can review the matter.
Changes to This Policy
We may update this Privacy Policy when our business practices, website features, or legal requirements change. The revised policy will be published on this page with an updated effective date.
Contact and Privacy Requests
For questions about this Privacy Policy or requests relating to your personal information, contact:
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